Delivery and Returns

Shipping

 

Free Shipping Worlwide.

We offer shipping around the world via DHL delivery, please refer to delivery times for certain zones. 

Delivery Times

Singapore – 1-2 working days.
South East Asia – 3-5 working days.
Rest Of World – 5-7 working days.

If you have any specific questions regarding shipments and deliveries, or you would like to upgrade your shipping to receive your order more quickly please feel free to contact us 

info@chagaan.com

Returns

We are happy to refund or exchange any purchases within 7 working days from delivery. All returns must be sent via courier or registered mail with the original shipping materials and original shipping invoice included. Only unused products in their original condition will be refunded. We will refund the paid amount with the exception of any shipping charges that may have been applied to your order (listed separately on your invoice). We are unable to refund any shipping fees incurred for the return itself.

In order to return or exchange a purchase, please contact info@chagaan.com within 7 days of your purchase.

Please send returns to:

26 Shelford Road
#01-02 Singapore 288420

Please note: goods that are returned to us in a used or damaged state will be returned to customers at their own cost.